11/14/2023 0 Comments Installing freefilesync in a wd ex4100![]() ![]() Once the drive is prepared to be placed into the My Cloud device, proceed to insert the drive: There are corresponding numbers on the cross brace label. Label 1 is on the left while label 2 is on the right, when looking down on the top when facing the front of the unit. Attach label 1 or 2 to the top of the drive. ![]() Attach a screw to the corresponding hole on the other side of the drive.Using a screw from the bag, attach a plastic tab to the top hole in the drive's side.A standard phillips-head screwdriver is all that is required to perform this task. For WD replacement drives, the parts attached to the faulty drive can be reused. The My Cloud device ships with a bag holding the screws, tabs, and labels needed for inserting the new drive. Pull the plastic tab at the back of the drive, while guiding the drive up and out of the enclosure.Remove the bracket used for holding drives in.Reveal the hard drives by pressing the indented button on the top of the device and pulling up the door.Place the powered off unit, with the Ethernet and Power cable disconnected, on a clean and stable surface.Please follow the steps outlined below for removing the faulty drive from the enclosure: Please see Answer ID: 1486 - How to properly handle Western Digital internal hard drives for more information. While handling an internal drive, ground yourself by touching metal before handling the device, to avoid electrostatic discharge (ESD) issues. For more information on Data Recovery, please see Answer ID 6624: Recover Data from a Drive, Obtain a Circuit Board, Repair a Drive, or Find Data Recovery Partners Contact a Data Recovery service prior to replacing the failed drive. If no backup of the data exists, recovering data located on failed drives may still be possible through Data Recovery. On RAID modes that lack redundancy (such as RAID 0, Spanning, or JBOD). Turn the unit off to avoid data loss in the rare case that a second drive were to fail. While missing a drive, the redundancy of the RAID array is compromised. However, Western Digital still recommends to turn the My Cloud Mirror, EX2 or EX4 off unless extremely necessary. Certain RAID modes retain data accessibility after a single drive failure has occurred.4k drives are not supported in My Cloud enclosures and should not be used.For more information, please follow the information listed below: IMPORTANT: What to expect from a drive failure varies depending on the RAID mode in which the My Cloud Mirror, EX2, or EX4 is set to. The drive must be replaced with a drive of identical capacity and rating when used in a RAID environment. Once the device is off, keep it that way until the failed hard drive has been replaced. On the Dashboard, go to Settings then Utilities and click on Shutdown. This drive should be replaced as soon as possible.įor maximum data protection, it is recommended that the Cloud Storage device is turned off. One of the internal drives in the device has failed and needs to be replaced. The Dashboard indicates that the drive has failed. One of the drive bays in a multi-bay My Cloud device displays a Red LED. ![]()
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